Shipping Policy
At Valente' Hair & Co., we're committed to delivering high-quality luxury products with care, speed, and transparency.
Processing Time
Orders are typically processed within 1-3 business days. You'll receive a confirmation email with tracking information as soon as your order is shipped..
Shipping Time
Our hair extensions are shipped directly from our partnered warehouse. Most orders arrive within 5-10 business days, depending on your location.
Shipping Fees
We offer free standard shipping on all hair extension orders. No surprise fees at checkout.
Tracking Information
Once your order is processed and shipped, you'll receive a tracking number via email. Please allow 24-48 hours for tracking details to update.
Lost or Delayed Packages
Valente' Hair & Co. is not responsible for shipping delays or lost packages once they are in transit. However, we'll do our best to assist you in resolving any delivery issues.
Return Policy
Due to the nature of our products and for hygiene purposes, all hair extension and hair care product sales are final. We do not accept returns or exchanges once the product has been shipped.
If your item arrives damaged or incorrect, please contact us within 3 business days of delivery at valentehairco@myyahoo.com with the order number and a photo of the issue. We'll be happy to make it right.
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